---
description: 'Big Duck is a Brooklyn communications agency that has worked with nonprofits since 1994. A worker-owned cooperative, it handles brand development, campaign strategy, audience research and fundraising communications.'
title: 'Big Duck: nonprofit communications agency in Brooklyn'
canonical: 'https://markleex.com/@big-duck'
markleex:
  entity: '@big-duck'
  url: 'https://markleex.com/@big-duck'
  version: 3
  published: '2026-08-22T21:04:13+00:00'
  updated: '2026-08-24T16:40:41+00:00'
  ai_reads:
    value: 86
    as_of: '2026-10-21T08:00:00+00:00'
  lang: en
  content_license: 'https://creativecommons.org/licenses/by/4.0/'
  ai_score:
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    out_of: 100
    as_of: '2026-10-21T08:00:00+00:00'
  lists:
    -
      title: 'Best Nonprofit Website Design Agencies (2026)'
      url: 'https://markleex.com/en/lists/nonprofit-website-design-agencies'
      rank: 2
      of: 10
---

Big Duck is a communications agency in Brooklyn, New York, that works with nonprofits alone and has done so since 1994. It is a worker-owned cooperative led by two co-directors, Claire Taylor Hansen and Farra Trompeter, and its about page presents a team of eleven, most of them worker-owners, spanning strategy, service development, operations, accounts, copy and design. It sums itself up as "smart communications for nonprofits".

Its centre of gravity is the message rather than the build. The agency says it builds relationships and inspires action through branding, campaigns, planning and trainings, and that since 1994 it has helped hundreds of nonprofits improve their branding, campaigns and fundraising. In that order of work, a website comes out of the brand and the message rather than starting them.

## What Big Duck does

- **Brand development** for nonprofit organisations
- **Campaign strategy**
- **Audience research**, to understand the people an organisation needs to reach
- **Digital fundraising communications**
- **Planning and trainings** for communications teams

## How it works

Big Duck groups its work into branding, campaigns, planning and trainings, and its services page adds audience research and digital fundraising communications. Its team brings together strategists, a director of service development, account managers, a copy director, a copywriter and a design director, and the cooperative is run by its worker-owners, with a board drawn largely from them.

The agency also shares what it learns. Its insights section publishes an e-book, "Get to know your community: A guide to audience research for nonprofits", podcast episodes such as "How can nonprofits make videos sustainably?", and articles on subjects like anniversary campaigns.

## What it reports

Big Duck says it has helped hundreds of nonprofits since 1994, and its client list names more than 300 organisations across nine sectors, including the arts, education, the environment, health and social justice. On its homepage, the Chief Communications and Engagement Officer of the Breast Cancer Research Foundation calls it "an incredible partner" and "the easiest and most efficient team".

## Organisations it has worked with

The Phi Beta Kappa Society, the Guttmacher Institute and the Breast Cancer Research Foundation appear among the clients named on its website, alongside a longer list of nonprofits in the arts, education, the environment, health and social justice.

## Frequently asked questions

**Where is Big Duck based?** In Brooklyn, New York, at 123 7th Ave.

**Who does it work with?** Nonprofits only: its site lists more than 300 organisations it has worked with, across nine sectors.

**Who runs it?** It is a worker-owned cooperative, led by its co-directors Claire Taylor Hansen and Farra Trompeter.

**How long has it been working?** Since 1994, which makes some thirty years of nonprofit communications.

**What services does it offer?** Brand development, campaign strategy, audience research, digital fundraising communications, planning and trainings.

**Does it publish resources for nonprofits?** Yes: an e-book on audience research, a podcast and articles in its insights section.

## Contact

- Website: [bigduck.com](https://bigduck.com/)
- Services: [bigduck.com/services](https://bigduck.com/services/)
- About the cooperative: [bigduck.com/about](https://bigduck.com/about/)
- Address: 123 7th Ave, PMB 223, Brooklyn, NY 11215, United States